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Associate Test Publishing Technician
AMHERST MA 01004
Category: Other
  • We need you for Contract
  • Your pay will be discussed at your interview

Job code: lhw-e0-90646371

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Hired by Matrix, Inc.

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Summary

  Job posted:   Thu Jun 7, 2018
  Distance to work:   ? miles
       
  1 Views, 0 Applications  
 
Associate Test Publishing Technician
Associate Test Publishing Technician
Massachusetts

Job Description:



Job Summary



+ Our Client, an education publishing company, is seeking an Associate Test Publishing Technician possessing a high school diploma and proven proofreading and quality control skills


+ Handles customer service inquiries and problems via the telephone recording consistent problem areas


+ May respond to email inquiries


+ Customer service is the primary function, but may include minimal selling or promotion of products or services


+ Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures


+ Uses computerized system for tracking, information gathering, and/or troubleshooting.


+ Requires general knowledge of the organization, products, and or services


+ May assess needs and suggest/promote alternative products or services



Responsibilities



+ Utilizes defined processes and procedures to accurately migrate and convert content from source files/location to a new platform and through test production.


+ Uses import tools, detailed checklists, and tracking logs to perform tasks.


+ Must possess strong technical skills and attention to detail.



Qualifications


Minimum Education Requirement



+ Minimum high school diploma



Minimum Required Skills



+ Proficient in MS Word, Excel, and Adobe Acrobat


+ Familiarity with working with databases a plus


+ Ability to learn technologies and software easily


+ Ability to follow established documented procedures


+ Strong organizational and document management skills


+ Strong analytic and troubleshooting skills


+ Detailed oriented and able to work in a fast paced, deadline driven environment


+ Ability to manage multiple priorities and deadlines


+ Ability to work as part of a team and in a professional office setting.






Please submit your resume for consideration. Once submitted, feel free to contact Rushi at 858-703-6733 for additional information.





Approx. Duration: 4 months





About Hired By Matrix





Hired by Matrix, Inc. founded in 1986, is a certified Woman-Owned Business Enterprise (WBE) dedicated to providing the highest quality of job opportunities to our candidates and staffing services to our clients. We are a full service staffing firm with experience recruiting and delivering for IT, Accounting & Finance, Administrative & Clerical, Clinical & Scientific, and Marketing disciplines. Our long history in the staffing industry and dedication to excellence are the key differentiators that have fueled our success for over 30 years.





As the staffing industry evolves, Hired by Matrix continues to develop and grow. By combining our expertise with a keen understanding of each client's needs we are able to source for the most qualified candidates. Our commitment to servicing our clients corresponds with our commitment to finding the perfect match between our clients and candidates and maintaining our relationships long term.





Hired by Matrix offers our contract professionals competitive salaries, benefits after 60 days and a 401k option after one year.Equal Opportunity EmployerWBENC CertifiedWOSB Certified*CEO Sharon Olzerowicz serves on the WBENC Board and is a long-standing member of the Forum Governing Group.





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